Other Information
Whether you are considering aged care for yourself, a parent, and partner or loved one the decisions you face can seem overwhelming
The information provided below is not intended to be an exhaustive but is designed to provide you with answers to the most commonly asked questions and point you in the direction of some valuable resources to help you further.
Before making any decisions, we recommend you seek independent financial advice from an Aged Care specialist.
What level of care do we offer?
North Eastern Community Aged Care provides high level residential and respite care, including a dedicated memory Support Unit with secure and specialised care. This ensures our residents have access to clinical care staff 24 hours a day, every day of the year.
Support is provided for the following activities
- Personal care to help you with dressing, eating, going to the toilet, bathing, moving around
- Allied Health services
- Accommodation
- Furnishings
- Bedding
- Cleaning services
- General laundry
- Meals and refreshments
You will be given assistance if you need:
- Emotional support
- Rehabilitation support
- Recreational activities
- Help communicating with other people
- Help if you have memory loss or you are confused
- Help in an emergency situation
You will also be supported with
- Mobility Aids, such as a walking frame, to help you move around
- Personal Aids to help you to use the toilet and manage incontinence
- Basic medical and pharmaceutical supplies and equipment
- Help with medications
- Short term oxygen
- Basic toiletries
Prior to accessing most aged care services you will require an assessment of your care needs
The team of people responsible for this are known as the ACAT (Aged Care Assessment Team). The ACAT, made up of doctors, nurses, social workers and therapists, determine the care services that you are eligible to receive and provide this to you in writing. The ACAT assessment is free of charge and can be carried out in your own home, in hospital or at the ACAT offices.
Many people are referred to ACAT by their doctor but you are free to make direct contact with ACAT yourself. Be aware that in some cases you could be waiting several weeks to get an appointment for the assessment to be completed so it is best to book in advance.
More information about the ACAT assessment or to book can be found on the My Aged Care website
The Basic Daily Care Fee, set at 85% of the Age Pension, will continue to apply to all residents of an aged care facility. Residents of an aged care facility are assessed by the government based on their assets and their income to determine their capacity to pay beyond the basic fee.
Income is assessed under the same rules that Centrelink applies for pension entitlement. Assets, both within Australia and overseas, are assessed at market value.
More information about Residential Care Fees and Charges can be found here
Where a need exists (for example, if a resident is alone, has a disability or is unable to make reasonable decisions), the Guardianship Board of South Australia can appoint a State Trustee to make financial, personal or lifestyle decisions on the resident’s behalf.
A State Government directed initiative, the Public Trustee’s core business is centred on helping people with their financial needs so they can make the most of their opportunities.
More information about Guardianship Orders can be found here or call the South Australian Guardianship Board on 08 8368 5600
Other resources
Below are links to other third party websites or resources that you may find useful:
