Patient Charter
A booklet outling your ‘Your Rights and Responsibilities’ is available in each room. We recommend that you read this document to understand your rights and responsibilities for your hospital stay.
More information is available here: www.safetyandquality.gov.au
Rights
As a consumer of health care services you have the right to an explanation in every day language of your condition, proposed procedures, possible alternatives and likely effects. An informed consent must be given before any treatment is performed by any health care worker, whose identity and professional status you are entitled to know. Whilst in Hospital your privacy and confidentiality will be considered and the services of an interpreter are available if necessary. Upon discharge, you have the right to receive information regarding facilities for ongoing care, as well as clear instructions to support your continued care.
Responsibilities
You have the responsibility to discuss any problems which may be affecting your medical condition, answering questions about your health honestly, including family medical history detailing medication taken. It is your responsibility to ensure you understand the purpose of all tests and treatments and possible alternatives.
Privacy and confidentiality
Your medical history, treatment and any information provided to the Hospital are treated confidentially. We will not use or release your personal information without your agreement, except if it is authorised under law.
Medical records
A medical record will be kept of your illness and treatment and this will be confidential with access limited to health care professionals directly involved in your treatment. The contents of your medical records will be disclosed only with your consent or where required by law. The medical record remains the property of the Hospital.