Patient Services

You can take advantage of WiFi (available for patients only) throughout the hospital.

A temporary guest account allowing internet access, can be made available upon request during your stay. While we make a best effort to filter this link for malicious traffic and inappropriate websites, no responsibility shall be borne by the hospital for any potential infection or exposure to your device while on our Guest network.

While there is greater security than on many public WiFi networks, we still recommend not to conduct confidential banking or financial transactions while connected to our Guest network. We also recommend you use up-to-date security software to protect yourself from internet based threats.

Please note that commonly used applications should work as expected but due to policy restrictions some applications may not work on our network.

Please leave all valuables at home. You should only bring the credit card (or cash) needed required to settle your outstanding account. You may want a small amount of cash to cover incidentals such as snacks or coffee from our vending machines.

We are unable to accept responsibility for loss of, or damage to, personal property kept by patients, and we do not provide a safe or storage facilities.

For more information about what to bring with you and help you better prepare for your admission, please visit Preparing for Admission

We offer a high-quality, chef-inspired meal service, with a carefully crafted menu to suit all tastes and dietary requirements. 

During your stay, our housekeeping team will service your room daily. Housekeeping times may vary throughout the day to ensure your comfort and to maintain optimal infection control standards.

Free onsite parking for visitors

The main hospital car park is easiest to access from Heading Avenue (south of the hospital) or Lennox Street (adjacent the Aged Care complex).

Disabled car parking is available close to the main entrance.

Please park in areas designated for visitors and not spaces designated for doctors or ambulances. Visitors park at their own risk and the hospital cannot accept responsibility for any loss or damage to your vehicle while parked on NECH property.

Please note that local street parking may be restricted by the local Council and fines are levied for street parking infringements.

A free telephone service to Adelaide Independent Taxi Company is available for use in the main entrance foyer.

NECH is a Smoke-Free and Vape-Free Zone. For the health and wellbeing of all patients, visitors, and staff, and to support environmental and fire safety standards, smoking and vaping are prohibited within all hospital buildings and grounds.